Operations
/ Automotive and Auto Ancillary [ India ]
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Insights on Annual Maintenance Contracts (AMC) or Fleet Management Solution (FMS)
CLIENT:
Big4 Consulting Firm
CONSULTANT:
A goal-oriented Techno-Commercial professional with over 34 years of experience in after-sales market handling, project management, bus operations, fleet management, and maintenance, including electric vehicles, AMCs, SLAs, SOPs, vendor management, warranty, and training.
Most recently, as Chief General Manager at JBM Ecolife Mobility, he led PAN India GCC operations for EV buses, overseeing depot development, vendor selection, P&L management, CAPEX/OPEX, stakeholder engagement with STUs, and rollout of SOPs across cities. Earlier, as General Manager – After Sales at JBM Auto, he managed fleet maintenance, SLA-backed AMCs, service revenue growth, and network expansion. Prior to that, he spent over 8 years with Tata Motors as DGM/Regional Manager, handling operations across 69 workshops, AMC renewals, training, SHE audits, and STU engagement.
He also served in the Indian Army for over two decades in leadership roles spanning logistics, operations, and project management.
Most recently, as Chief General Manager at JBM Ecolife Mobility, he led PAN India GCC operations for EV buses, overseeing depot development, vendor selection, P&L management, CAPEX/OPEX, stakeholder engagement with STUs, and rollout of SOPs across cities. Earlier, as General Manager – After Sales at JBM Auto, he managed fleet maintenance, SLA-backed AMCs, service revenue growth, and network expansion. Prior to that, he spent over 8 years with Tata Motors as DGM/Regional Manager, handling operations across 69 workshops, AMC renewals, training, SHE audits, and STU engagement.
He also served in the Indian Army for over two decades in leadership roles spanning logistics, operations, and project management.
ASSIGNMENT:
Gain insights on Annual Maintenance Contracts (AMC) or Fleet Management Solution (FMS) across the following areas:
-Designing governance for vendor management for AMC services
-Setting the standards and KPIs across the vendors
-Establishing and growing service networks
-Designing governance for vendor management for AMC services
-Setting the standards and KPIs across the vendors
-Establishing and growing service networks