UNPA

25 Years, HR and Organisation
ADDRESS

Mumbai

Maharashtra

EXPERTISE AREA
Domains
HR and Organisation
Operations
Strategy
Sub Domains
Behavioural Training
Change Management
Compensation and Benefits
Culture Change
CHRO, Talent & Leadership Strategy Consultant
INDUSTRY
Consulting
Cross Industry
Services
ACADEMIC QUALIFICATIONS

BCom: Lala Lajpatrai College of Commerce & Eco (Mumbai)

Master’s in Human Resources Development & Management: Jamnalal Bajaj Institute of Management Studies (JBIMS)

PROFILE SUMMARY

25+ years of experience in enterprise transformation, human capital strategy, leadership development and succession planning across large-scale global organisations. Former CHRO/CPO with experience partnering with Boards, CEOs and executive leadership teams to drive organisational transformation, talent strategy, operating model redesign, executive hiring and workforce modernisation across technology-enabled businesses.

CONSULTING EXPERIENCE

21 years

EXPERIENCE HIGHLIGHTS

DENTSU SOUTH ASIA
Chief People Officer October 2022 – Nov 2025
- Executive Committee member leading people strategy during governance reset, market share pressure and portfolio realignment in a digitally disrupted industry.
- Consolidated 17 brands into 8 core platforms to simplify structure and strengthen accountability.
- Shifted go-to-market from a siloed brand-led approach to an integrated client model across Media, Creative and Performance businesses.
- Institutionalised three operating model redesigns, including shared services integration.
- Led cost discipline initiatives delivering ~10% reduction in organisation-wide non-staff spend across each of the first two years while supporting operating model changes.
- Reduced junior attrition materially during the transformation phase; rebalanced high-performing talent compensation to market median.
- Strengthened leadership bench through Group CEO, CFO, Business CEO and key executive hiring.
- Established Next Generation leadership council to support long-term succession depth.
- Enabled AI awareness initiatives, analytics capability hiring and digital tuck-in acquisitions to support portfolio modernisation.

KPMG INDIA
Partner & Chief Human Resources Officer 2018 – 2021
- Executive Committee member responsible for people strategy across 27,000 professionals spanning Consulting, Assurance, Tax and Global Services.
- Repositioned Advisory and Consulting businesses amid margin pressure and differentiation challenges.
- Strengthened Partner leadership bench and succession architecture; enhanced pipeline depth by 20%.
- Designed and implemented executive performance and compensation governance frameworks.
- Established Sales & Account Management Academy and digital capability learning journeys to modernise consulting workforce.
- Created shared services model across Tax, Audit and Advisory, enabling scalable delivery and margin stability.
- Realigned GCC structure supporting sustained workforce growth.
- Led Culture & Values refresh, delivering the highest engagement levels in the entity’s history; strengthened employer positioning nationally.

ACCENTURE
Country Leadership roles 2001-2009 / Global Leadership Roles 2009 – 2018
- Progressed from local leadership roles to Global Managing Director roles across Operations and Products businesses within multi-billion-dollar portfolios.
- Partnered with CEO/COO to position $8B+ Products business toward digital, cloud and security-led differentiation.
- Led workforce realignment supporting sustained double-digit growth and significant bottom-line expansion.
- Oversaw HR strategy for 60,000 global Operations professionals during transition from transactional BPO to analytics-led, outcome-based models.
- Directed a global recruiting organisation delivering workforce scale across 55 countries aligned to digital and cybersecurity growth.
- Managed $230M global operating budget with disciplined optimisation while sustaining hiring scale.
- Built and scaled delivery centres across Asia, Europe and Latin America; supported M&A due diligence and integration.
- Designed leadership rotation, succession and Partner governance frameworks across global markets.