ACADEMIC QUALIFICATIONS

Bachelor of Arts – Psychology Minor: Statistics and Economics: University of Mumbai

Master of Arts - Industrial and Organizational Psychology: University of Mumbai; University of New Haven

PROFILE SUMMARY

A strategy and transformation consultant with 9+ years of experience across consulting, payments, technology, and analytics-driven environments. Brings strong expertise in enterprise transformation, product strategy, go-to-market (GTM) enablement, and cross-functional programme delivery for global organisations. Experienced in leading stakeholder engagement, digital transformation, and data-driven decision-making to improve commercial outcomes and operational effectiveness. Proven ability to manage complex global initiatives, executive communication, and change programmes across high-growth and fast-paced environments.

CONSULTING EXPERIENCE

3 years

EXPERIENCE HIGHLIGHTS

Capgemini Invent\nGlobal Strategy and Transformation Manager June 2024 – Present\n- Lead large-scale enterprise transformation programs, driving end-to-end planning, governance, risk assessment, and execution across commercial, digital, and organizational change initiatives.\n- Facilitate CXO-level workshops to define strategic priorities, build transformation roadmaps, and align global stakeholders on objectives, scope, and delivery milestones.\n- Manage complex, multi-stream programs by coordinating cross-functional teams sales, product, AI/tech, finance, delivery to ensure structured execution, dependency management, and timely delivery.\n- Oversee €400M+ bid and program pursuits, managing full RFI/RFP cycles, solution architecture alignment, commercial modeling, and senior-level communication.\n- Drive program-level storytelling and GTM strategy, ensuring executive-ready materials, decision frameworks, and structured problem-solving approaches.\n- Conduct impact, change, and risk assessments to support organizational readiness and seamless adoption of transformation initiatives.\n- Build and mentor high-performing teams, establish delivery standards, streamline workflows, and lead continuous improvement initiatives across projects.\n- Support transformation programs leveraging modern platforms ServiceNow: ITSM, SPM, HRSD, NOW Assist, ensuring strong solution fit, implementation readiness, and stakeholder alignment.\n- Hosted Emcee the Brandon Hall–recognized Invent X learning program and contributed to research for the Capgemini Research Institute, earning the ACE of Invent award for thought leadership and value creation.

Virtusa Inc.\nStrategic Transformation Consultant Aug 2023 – Oct 2023\n- End-to-end project oversight for digital payments transformation initiatives, including scoping workstreams, aligning cross-functional teams, and managing stakeholder communications.\n- Conducted process assessments for digital payment workflows, identifying operational gaps, defining improvement actions, and supporting execution of optimization changes.\n- Facilitated structured problem-solving discussions with senior leaders to define program requirements, solution approaches, and cross-team alignment in a rapidly evolving product environment.\n- Managed and coached a 20-member cross-functional team, establishing delivery processes, quality controls, and agile workflows to ensure consistent, on-time, zero-defect outputs.

Inrika Inc\nProduct Owner Feb 2022 – July 2023\n- Led strategic delivery for multibillion-dollar global payment initiatives for Google, shaping product narratives, customer journeys, and value articulation across international markets.\n- Managed and aligned 80+ cross-functional contributors product, engineering, analytics, compliance, marketing, ensuring high-quality, zero-defect delivery across complex global workflows.\n- Conducted structured gap assessments and built traceability and requirements frameworks to streamline product development, enhance cross-team clarity, and accelerate time-to-market.\n- Facilitated stakeholder workshops and focus groups to generate insights, shaping messaging, positioning, and solution design; increased stakeholder alignment and engagement by 30%.\n- Delivered insight-rich analytics summaries for HR, product, and business leaders, translating data into clear recommendations that supported prioritization, market expansion, and operational planning.\n- Collaborated closely with executive leadership to refine product narratives, risk storylines, and commercial positioning, ensuring consistency across GTM, product, and engineering teams for global payment rollouts.

University of New Haven\nHR Analytics Specialist Aug 2018 – Aug 2021\n- Led extensive research on EdTech trends, competitive landscapes, and student-experience benchmarks to support strategic planning and academic program development.\n- Conducted analytical assessments of key institutional initiatives, identifying risks, performance gaps, and improvement opportunities to guide leadership decision-making.\n- Managed insights and reporting for the university-wide LMS migration Blackboard → Canvas, synthesizing user feedback, operational constraints, and analytics into clear recommendations that reduced disruption by 20%.\n- Partnered with academic, IT, and administrative teams to develop process optimization frameworks, improving operational efficiency across departments by 18%.\n- Utilized Tableau, Power BI, RStudio, and SPSS to develop dashboards, run statistical analyses, and produce actionable insights that informed resource allocation, student success initiatives, and technology investments.

Q.S. Quacquarelli Symonds Pvt. Ltd.\nData Analyst Sep 2016 – April 2017\n- Supported 400+ global universities on the QS World & Employability Rankings using Salesforce analytics, delivering insight-driven recommendations to improve performance and positioning.\n- Applied human-centered design to co-develop QS LEAP, translating user insights and qualitative research into improved product features and learner experiences.\n- Used predictive modelling and statistical analysis to forecast student mobility, talent trends, and workforce demand across global education markets.\n- Conducted scenario planning and developed KPIs to help universities evaluate strategic options, improve transparency, and align improvement initiatives to ranking criteria.\n- Produced data-rich insights and reporting dashboards used by internal teams and client institutions to inform marketing, recruitment, and strategic planning decisions.