BISH
25 Years, Finance
Technology & AI Transformation Leader | Product Engineering, GenAI & Digital Payments Strategist
INDUSTRY
ACADEMIC QUALIFICATIONS
B.Tech Electrical Engineering: College of Technology, Pantnagar - Uttarakhand
MBA Business Management: Narsee Monjee Institute of Management Science (NMIMS), Mumbai
PROFILE SUMMARY
Senior Technology Executive with 25+ years of experience in product engineering, digital transformation, GenAI, and payments technology. Proven track record of leading 400+ member global engineering organizations and managing $40M+ P&L, with strong expertise in technology strategy and engineering excellence. Has designed and implemented enterprise AI adoption, maturity, and ROI frameworks, delivering 20%+ SDLC productivity gains across client organizations. Deep expertise in digital payments, cloud architecture, platform engineering, and enterprise modernization, with extensive global stakeholder and delivery leadership experience.
CONSULTING EXPERIENCE
1 years
EXPERIENCE HIGHLIGHTS
EPAM Systems Inc.\nDirector- Pre-Sales, GenAI Led Modernization Jan 2025 - May 2026\n- Established and led EPAM's Gen-AI Practice, spanning pre-sales, client advisory, and hands-on AI delivery enablement across multiple verticals and technology stacks providing 20%-30% Productivity Gains across SDLC\n- Spearheaded a cross-functional team evaluating and benchmarking AI developer tools - including Cursor, VS Code + GitHub Copilot, Anthropic Claude Code, and emerging MCP Server ecosystems - to quantify productivity and quality impact across SDLC phases. It helped 10 customers in their decision making process.\n- Designed an enterprise AI Adoption Framework and ROI measurement model for 10+ client, enabling clients to track measurable productivity value realization from GenAI investments.\n- Developed an AI Maturity Assessment framework to help 20+ organizations build AI-first engineering cultures and progress toward AI-native delivery models.\n- Delivered thought leadership via webinars (2), Tech Talks (5), and internal training on Product Mindset, GenAI Enablement, Engineering Excellence, and High-Performing Team building.\nDirector - Engineering Aug 2020 - Dec 2024\n- Led a 400+ person global engineering organization - spanning Engineering Managers, Solution Architects, Scrum Masters, Tech Leads, and Product Owners - delivering Mastercard's Payment Gateway Services (MPGS) platform for a global scheme network as part of Global Delivery Model.\n- Owned a $40M+ P&L with multi-year contract stewardship, consistently achieving 7-8% quarter-over-quarter efficiency gains through delivery optimization and engineering excellence initiatives.\n- Drove technical architecture decisions across Java-based microservices, REST APIs, and multi-cloud deployments, ensuring platform scalability, security, and reliability for global payment volumes improve by 5-10%\n- Championed SAFe Agile delivery across 20+ scrum teams; introduced engineering excellence standards that reduced defect rates by 10% and improved release predictability from 70% to 85%.\n- Recognized with EPAM's IMPACT Award (CEO Award) for three consecutive years for account performance, client satisfaction, and delivery outcomes on one of EPAM's most strategic engagements.
Tech Mahindra Ltd.\nTechnical Program Manager — Digital Payments Apr 2015 - Jul 2020\n- Led Initiatives in core switching and MasterCard’s digital enablement Services (MDES) as Technical Program Manager that helped customer to delivery around 50+ Key product features over 4+ years’ time\n- Orchestrated global PAR deployment in coordination with cross-functional digital teams across the US (150+ Merchants), Europe (100+ Merchants), and Asia-Pacific (20+ Merchants), delivering on time and within budget.\n- Applied EMVCo standards and digital payment regulatory (PCI DSS) requirements to product design, ensuring compliance across international markets.\n- Managed stakeholder communication and alignment across product, engineering, legal, and external partners in a high-complexity, multi-geography environment improving it by 10-15% on internal score.\nDelivery Manager | Program Manager Jul 2011 - Apr 2015\n- Led 50+ project managers and professionals in a multi-vendor environment delivering API programs for AT&T's Emerging Business Market (EBM), consistently on time and on budget providing 90% predictability score.\n- Managed the Global Banking and Financial Management (GBFM) program for British Telecom (BT), overseeing feasibility studies, design, and launch of complex financial services platforms. It results into delivery of 20+ key features to its offering.
Manthan Systems Pvt. Ltd\nSr. Manager, Analytics Product Delivery 2010 - 2011\n- Successfully led the product engineering team of two products called “Arc” and “QI” that resulted into revenue to grow by 20% in US market.
Infosys Technologies Ltd\nSr. Project Manager 2006 - 2010\n- Led global engineering team providing 5% productivity improvement QoQ basis while improving on total cost of quality by continuous Automation.
Cap Gemini Consulting\nSr. Consultant 2005 - 2006\n- Led team for Energy de France (EDF)’s Demand Forecasting system (DFS) improving model’s prediction by 20% over a period in one year by refactoring old code and rewriting efficient code.\n\nSopra (Steria, Xansa) India Pvt. Ltd\nSr. Software Engineer 2001 - 2005\n- Worked in India and UK as a developer on multiple projects of British Gas/British Telecom where I wrote code to improve the quality of weather files/call Data record from different source by 10%-20%.
Central Electronics Ltd\nDeputy Engineer 1998 - 2001
