ACADEMIC QUALIFICATIONS

BSc: Mumbai University

Post Graduate in Software Technology: National Center for Software Technology (Now C-DAC)

PROFILE SUMMARY

IT effectiveness, strategy & roadmap; IT Business Alignment; End-to-end IT solutions; Salesforce, Automation; Cyber security; Mentor, Scale-up;

CONSULTING EXPERIENCE

8 years

EXPERIENCE HIGHLIGHTS

Projects:
Client profile: Large agro-chemical business with global presence
Conducted an audit and review of IT strategy, alignment to business, skills matrix, and created a mediation plan required to achieve 4 year business goals and objectives. The engagement spread over 6 months helped them align the IT team and leadership to improve the use of technology for business outcomes.

Client profile: diversified group with interests in Real Estate, Construction, Logistics, Warehousing and Property Management.
Conducted a complete audit of as-is technology landscape across the group with relative and absolute maturity index on technology adoption resulting in a long-term plan on technology investments and leverage for business outcomes. Also created the IT leadership team to take the defined agenda to execution.

Client profile : JV between State & Central Government in transportation sector.
Strategy, technology architecture, creation of RFI, RFP and tender documents, execution of RFP for selection of technology vendors and implementation partners, oversight and management of implementation, audit and recommendations post implementation review. The solution thus created is first of a kind for Government globally and has provided significant benefits on time, cost and quality to the company.

Client profile: Top 10 equity broker and investment advisor
IT Strategy review and plan for scale up and scale out including infrastructure and applications. Long-term strategy on creation and execution of IT shared services for the group. Mentored the CIO to achieve the objectives thus set out.
IT security and policies review and changes required towards implementation

Client profile: Media House with focus on retail events
Created and curated an event for Omni-channel commerce which has now been running for over 3 years. Also created industry awards for technology adoption and effectiveness.

Client profile: Specialty retailer
Formulated IT strategy to scale up and scale out; hire team to execute the same across various functions and linked to business metrics for measuring success.
IT Advisor to Chairman and the Management team

Some of his other consulting experience:
Multiple Pharmaceutical companies
Market & Domain Specialist – June 2022 – December 2022
Working with a marketing tech services provider in Europe, the engagement focuses on improving commercial operations and setting up end-to-end omnichannel marketing operations with content authoring, modular content, and strategies for reuse across global markets with measurable impact. Some of the customers are: Merck KGA, Vertex Pharma, and Moderna.

Shalby Hospitals
Technology Advisor – July 2020 – December 2021
A multi-specialty hospital chain, engaged in digital transformation and IT strategy for business growth. Build team to execute and sustain the innovations setting a benchmark. Augment the technology stack to enhance the digital footprint for customer experience and revenue uplift. Hired team to work with the business and craft alignment with the new reality.

US based BPO ($500+ million, 20K+ employees)
Consultant and Advisor – September 2020 – November 2020
On directions of the Board, conducted review to assess IT effectiveness, Capital and Operating Budget, Team rationalization, and assessment of key systems that run the company. The exercise spread over 2½ months engaged 20+ IT & Business leaders and provided a qualitative analysis of IT and steps to improve Business-IT alignment. Delivered Zero Based Budget for IT team, investments, operating expenses and a transition plan with 30+% savings. Impacted areas: Global Network, Cloud Infrastructure, Security, Manpower, HRMS, ITSM tools, Integration strategy, geo-location of resources and IT team.

Praxis Home Retail Limited (A Future Group Company)
Advisor & Consulting Chief Technology Officer – November 2017 – July 2020
Sponsored by the Chairman’s office, formulation, and execution of Digital Transformation, Omni channel IT and business strategy to connect customer engagement touch points – stores, endless aisle, web and mobile. 3-year Technology Architecture and roadmap with Sales, Marketing & Service CRM, data analytics, supply chain, Cloud migration, and other solutions. RFP to selection of first of a kind deployment of Salesforce CRM at retail outlets for Floor Associates. Transitioned project execution and operations to internal team. From July 2019 to July 2020, Advisor for continued technology enabled
business interventions. Increased digital business contribution over the 3-year period from 2% to 10% of revenue.

ONGC Petro Additives Limited
IT Consultant – April 2020 – August 2020
Evaluation of Data Centre & Disaster Recovery strategy; recommendations on owned versus Cloud and outsourcing.

Cochin Port Trust
Advisor & Consultant – July 2019 – March 2020
Strategy and alignment for movement of SAP and Port Operations System to Government Community Cloud with simultaneous movement of SAP to HANA. Tender and selection of Cloud Provider, assist in migration activities. Led Project
Office to review and align POS Vendor, SAP and internal teams. Seamless go-live achieved on the Cloud, SAP on HANA live on the Cloud. Saved 40% of projected budget for the complete project with inclusion of alternate vendors and negotiations.

Mormugao Port Trust
Consultant SAP HANA migration – December 2017
Evaluation, recommendation, and finalization of MSP for the migration of on-premise SAP to SAP HANA on Cloud.

Shapoorji Pallonji Group
Technology Expert – July 2017 – February 2018
The Sales & Tendering team wanted an independent technology expert and industry leader to assist them in the case they had filed against MHADA and NIC for one of their tenders. Provided the requisite technology expertise and opinions, affidavits, and appeared in Supreme Court along with the team and one of the premier law firms and advocates in India.

Kalpataru Group
Technology Advisor & Consultant – February 2016 – September 2016
Sponsored by the Promoters, conducted IT Strategy review and refresh with technology, process and people focus across business units comprising: Real Estate, EPC, Power Transmission, Warehouse and Supply Chain, and Property Services.
Detailed assessment of IT Business alignment, benchmarking across different business units across 6 group companies and competitors, team effectiveness; helped hire CIO to execute the strategy and plan across the businesses.
Outcomes included improved customer connect, internal operating efficiencies, and new solutions for the business – Salesforce.com and others. Reviewed corporate security policies and improved the security stance.

Nagpur Metro Railway Corporation Limited (now known as Maha Metro Railway Corporation Limited)
IT Consultant – March 2015 – November 2017, 2020
Conceptualize, design and set the foundation for the first of a kind in India – Digital Project Management Platform – comprising best in class global technologies – 5D Building Information Modelling, Enterprise Project Management, Estimation and Simulation of designs, and ERP, integrated by design. Designed and managed the RFI, RFP, and tender to final selection of consortium of vendors. NMRCL has leveraged this platform towards better execution with effective design and manage contractors to keep time and cost under check. This has been extended to Pune Metro under the aegis of Maharashtra Metro Rail Corporation. Conducted two effectiveness and usage audits in 2017 and 2020 respectively, the audit recommendations were implemented by the team for improved use.

Anand Rathi
Technology Advisor & Consultant – February 2015 – July 2015
IT Strategy for business scale up and customer engagement, with technology refresh plan and execution. Worked with the Chairman’s office (Mr Anand Rathi) to formulate the plan and execution. Review of IT Security policies and implementation.

UPL (formerly United Phosphorus Limited)
Technology Advisor & Consultant – August 2014 – December 2014
With a vision to scale 2X in 4 years, McKinsey formulated the business strategy and plan. Conducted IT and IT team assessment and formulated the strategy and plan for scaling the business operations. Assessment of on the ground
realities across manufacturing, supply chain, warehousing, sales and distribution, and customers which required some changes to the business strategy recommendations. Helped hire a CIO who was tasked with the execution of the same.