ACADEMIC QUALIFICATIONS

BCA: Patna Women's College

MBA/PGDM: Goa Institute of Management (GIM)

PROFILE SUMMARY

A seasoned HR Professional with diverse exposure to all aspects of HR . I have almost 16 years of experience - around 3 years in Management Consulting (in areas of performance management, psychometrics and assessments. recruitment and program management), around 13 years in Business HR and Corporate HR Roles across geographies. Have got a well rounded exposure to Human Resources Function.

CONSULTING EXPERIENCE

5 years

EXPERIENCE HIGHLIGHTS

With ICICI Prudential, have spent almost a decade and have been exposed to all facets of HR domain. ICICI Prudential is a sales driven organisation and with my extensive career span across locations in the company has helped in developing an impeccable understanding of the pulse of the organization. The understanding helps me in steering through and getting the people agenda driven smoothly through the stakeholders. At IndiaMART INTERMESH Ltd. I was working as a Business HR Head managing the employee life cycle for 2000+ employee across 100 branch units across the country with team size of 50+ employees. With the exposure that I have got in my professional life, I am confident of playing lead roles and create value for the business. For the last 9 months, I played a lead role in transforming the HR team’s traditional way of working to program way of working for a fast growing organisation.

Freelance
Senior HR Professional
April 2021 - Present (1 year 1 month)
New Delhi, Delhi, India
• Established Agile Way of Working in HR for a fast growing organisation in the last 9 months
• Played a lead role in hiring Professionals for an E Commerce Company soon to launch itself in India

IndiaMART InterMESH Limited
AVP-HR
June 2015 - November 2017 (2 years 6 months)
Business HR Head at IndiaMART
Manage the entire HR Delivery for Sales Functions for over 2000 employees spread across 100 branch units. It involves hiring of over 1800+ employees for the year , managing the Shared Services of whole organization and managing the entire life cycle for the employees including performance assessment, engagement, productivity enhancement, grievance redressal to mention a few processes.

ICICI Prudential Life Insurance Company Limited
Chief Manager - HR
April 2006 - May 2015 (9 years 2 months)
Business Partner Role: 1 yr
Handled the role for Proprietary Sales Force Channel with 1500+ employee strength. Worked as single point of contact for the Channel Head for any human resources related planning, management and decisions.
Major assignments handled -
● Manpower redeployment exercise undertaken post exiting some locations due to business reasons. The redeployment exercise entailed communication to the employees across the length and breadth of the company and execution through the Regional Human Resources team along with the senior Managers in the channel. The Manpower plan finalization has undergone multiple changes during the year due to various business reasons. Have ensured that the plan is not only finalized but the manpower resource fulfillment was done well in time. For the same, all decisions in change of structure were taken along with the business head and vacancies were filled in through well timed Assessment Centers across the country. Through the year, all changes in the structure was finalized and signed off along with the Business Head.
● Talent Management exercise conducted for the middle management team of the channel which included intensive involvement of all stakeholders in development of the middle management. It involved providing feedback, conducting sessions and reviews and capturing the feedback at the end of the year from various stakeholders.
● Performance Management: The entire PMS cycle for the channel was run single handedly along with the channel head. Anchored the promotions and rating ratification along with the business head.
Regional HR Role: 4 yrs
Have handled various territories in the capacity of the Regional HR Manager - Bangalore, AP, Delhi, Rajasthan, Haryana, UP, Uttaranchal, Punjab, Jammu, and HP.
Major assignments handled -
● Sales Managerial hiring in 2006 for Andhra Pradesh & Bangalore during the extensive expansion phase of the company. Closed 55 managerial positions in less than 5 months timeframe.
● Operations team ramp up during 2007 where the team doubled in nos. from 250 to almost
500 in a span of less than 3 months across the states of Punjab / UP & Delhi
● Successfully handled all the activities pertaining to employee life cycle for as large as 2000+ sales employees for the states of Delhi and Rajasthan in FY 2010
● Successfully handled all the activities pertaining to employee life cycle for disparate geography spread across UP / Delhi / Uttaranchal / Punjab / Himachal Pradesh and Jammu & Kashmir in FY 2008
Corporate Role : 4 yrs
Have been part of the Corporate HR team in the year 2009 handling the Campus role for the company. Was reporting to Sr. Vice President, Corporate HR Head (who reported to the HR Head) and was based out of Mumbai. Was responsible for the Young Leaders Development Program – the year long program for managing the employees recruited from Tier 1 and Tier 2 campuses of the country. The program involved the complete onboarding process for all the recruits, ensuring their training and reviews as per the plan and finally their placement in full fledged roles. Anchored the planning process for hiring for FY09 and was the owner of the entire summer internship program and recruitment program. Involved engaging the highest levels of the organization in the process across departments.
Have managed the Query Resolution Team and was responsible for the overall effective transition of the project into the next level. This was a national role with multiple departments as stakeholders. The partner is well established in the Market. For the assignment reporting to Vice President HR who reported to Head Human Resources.
Have worked on Gender Diversity in the company and worked on the Intranet revamp, MD’s newsletter and other communications projects.
Key Recognitions: Awards – “For energy & enthusiasm” & “Development Champ”.

Thomas International
Management Consultant
June 2005 - April 2006 (11 months)
Responsible for Execution of Consulting Assignments / Business Development for Delhi -
Do Concept selling to Top Management
Understand and diagnose the needs of the Clients and suggest and implement solutions
Maintain high Service Levels
Create Assessment Centres / Development Centers and run the ACs/ DCs for identifying Fast Trackers or for identifying Key Development Areas
Conduct Team Diagnostic Exercises
Provide Training on the Conceptual Framework of the Thomas profiling and its Application
Prepare Individual Development Plans and Conduct Feedback Sessions for Self Awareness / Development

Key Accounts handled:
HPCL, The Oberoi Group, The Times Of India Group, J K Group, Jindal Group, Asahi India Glass Ltd., Hutch, BHEL, Bank of America, Coke, JCB Ltd.
Key Achievement:
Performance right from first Month, Client Relationship – High

CONSINDIA HR Services Pvt. Ltd.
(Management Consultant; March’04 - May’05)
Roles handled:
● Perform diagnostic study for new projects at the client site, by interacting with the client, collecting and analysing relevant data
● Conceptualize the methodology to be adopted for the study
● Collect relevant data and information from the client
● Analyze data for meeting the predefined deliverables. Design solutions for the problems identified
● Get client acceptance on the solutions at each stage of the project
● Prepare reports and do necessary documentation for smooth implementation of the project
● Solve post implementation problems