NEJA

23 Years, HR and Organisation
ADDRESS

Mumbai

Maharashtra

EXPERTISE AREA
Domains
HR and Organisation
Sub Domains
Change Management
Compensation and Benefits
Culture Change
HR Strategy
Organisation Design
Performance Management
Talent Management
Senior HR & Organisation Transformation Advisor
INDUSTRY
Banking and Financial Services
Cross Industry
Healthcare Services
Others
ACADEMIC QUALIFICATIONS

BSc: International college for Girls, Jaipur

MBA/PGDM: Symbiosis Institute of Business Management

PROFILE SUMMARY

Experience across industries and continents across various disciplines including Transformation and change, Business Partnering and as Rewards where she specialized in Scorecard, Visioning, organsational design, restructuring, outsourcing, M&A, embedding cultures, process design and optimization etc.

EXPERIENCE HIGHLIGHTS

Work Experience

Title- Group HR Director AAA, EM COE, CHRO SVAAS
Dr Reddy’s – July 2023 – Feb 2025

Responsibilities
Group HR Director for Asia, ANZ, and Africa (AAA) region which includes the markets like Australia, Malaysia, Taiwan, Vietnam, Philippines, Thailand, S Africa, Algeria, and N Zealand + Corporate functions of Finance, Marketing, Supply chain, Legal/ Compliance, Audit, Pharmacovigilance, Medical, Regulatory, Quality etc. (~ 1200 + employees ; Revenue of 4500 crs) + HR Head for Emerging Market COEs (marketing, Medical, BD, Strategy) and Innovation hubs for based in India and Basel (~ 180+ employees)+ CHRO for SVAAS (a one of its kind Health Tech subsidiary of DRL) focusing on Digital health platforms and foray into OPD Insurance

• Team span of 5 direct reportees based out of India and overseas, managing entire gamut of HR - Entire HR life cycle (Hire to Retire)
• Responsible for the Mergers and Acquisitions and HR due diligence associated with it.
• Organization restructuring and helping business optimize revenue outcomes in the regions.
• Preparing / Getting sign off + Managing Staff costs and preparing manpower budgets for AAA + EM HO + Innovation


GENERAL MANAGER & HR LEAD - VACCINE, SPECIALITY, AND GLOBAL MARKETING GlaxoSmithKline India Ltd. | Sept’19 - Feb'23
o Served as the Reward Head – GSK Pharma & GSK India Global Services Pvt. Ltd. o Transformation to a latest agile commercial organisation across vaccines delivering 2X growth and significant productivity improvement by 48.57%
o Setup of a new digital organization for launch of two new business lines delivering ~50% growth last fiscal
o Evolution of Global Marketing and Medical teams in General Medicine spread across Poland, South Africa, Malaysia, England, Singapore, and India around pillars of strategy, structure, people, and processes
o Designed an Inhouse assessment centres and development programs for first- and second-line leaders to develop talent in the company in partnership with prestigious B-Schools viz. SP Jain & NMIMS.
o Built the specialty business, by hiring and on-boarding the right talent to set the team for success before the launch
o Created a program, “ASPIRE” for key talent development & retention o Green field project, Global Capability centre in Bangalore to cater to high end Tech, R&D, clinical operations, Data Science and Scientific and Clinical research professionals
o Turnaround of the employer/corporate image with Fair Pay Certification (by The Economist, London), Top Employer Certification, Diversity award by Avtaar and Certificate of Excellence in Wellness by Great Places to Work
o Reward concept, design, policy & benefit design, and legal entity creation of GSK India Global Services Pvt. Ltd. (GIGSPL)
o Inclusive new age parental leave, Insurance policies etc. ahead of its times
o Digital and tech capability to transform organisation from traditional sales to Tech driven BioPharma company with new channels like Omni Channel, E-pharmacy, etc.
o ASIA EMRACE (Regional Ethnicity Employee Work Group) India Lead for 7000+ India based employees
o 300+ new jobs evaluated leading to Global R&D, Clinical Research, Study Delivery, Finance, Legal, Procurement, Technology and People Services roles coming to India from across the globe; Manpower planning and budgeting numbers
o Closure and severance package design for one of the manufacturing plants of GSK Pharma o Salary Surveys, Structures & all HR policies across GSK Pharma and GIGSPL by ensuring market competitiveness and inclusive practices across all strata including manufacturing employees
o Remuneration committee meetings in listed entity (including Independent Director remuneration) o COVID support policies including vaccination and start/ resume field work signals across 7000+ employees
o Global benefit mapping for India vis-à-vis GSK Global for enhanced GIGSPL employee experience

CO-HEAD HUMAN RESOURCES Barclays Bank PLC. India | Sep’17 – Sep’19
Reward & Talent
o Spearheaded all HR functions for 700+ full time and 250+ part time colleagues in Corporate Banking, Retail Bank (across 6 branches in India), Corporate Functions & offshore Investment Bank, Global Markets, Research and Risk teams- for the entire employee life cycle through talent management, succession planning, development, training, rewards, and engagement
o Worked closely with CEO and Country Leadership team to drive people agenda across Front and Back-office operations
o Supported business growth by employee productivity improvement, capability reviews and staff cost saving
o Served as the recruitment lead across levels from Managing Directors to campus hiring
o Took charge as a trustee in the Bank’s Provident Fund Trust while taking investment decisions with other Trustees with the objective of giving better results than Government pension scheme
o Gathered market intelligence throughout the year and kept the leaders and HR Teams posted on changes in laws, and best practices
o Participated in periodic External Compensation Surveys and optimised reward delivery by aligning it to Bank’s Commercial operational model (Management Incentive Plan/Bonus) and managed end-to-end performance management and compensation year-end cycles
o Implemented country talent strategy by identifying critical and key talent pools through robust Organization Talent Review (OTR) process and reinforcing the Succession Planning; worked on Lominger competencies based LASP 9 box model to develop talent o Conducted “Insights” Trainings for better team working and making colleagues aware of their personality types and how they can work better in teams knowing these differences; conducted coaching, employee up-skilling sessions, new joiner day 1 readiness; facilitated international and cross divisional career movement discussions and led talent management conversations

CONSULTANT - HUMAN RESOURCE BUSINESS PARTNER (HRBP) Novartis India Ltd. | Jun’14 - Mar’17
HRBP for Finance and Corporate Functions
o Collaborated with the Talent Acquisition Team in selection of all open positions including key Leadership Positions
o Implemented Finance Transformation & creation of Novartis Business Service (NBS) unit as Change Management & Integration
o Led through robust job evaluation, selection, up-skilling of team, scorecard formulation
o Assisted managers differentiate Talent Management Strategy in Compensation alignment
o Held workshops for managers and employees for Career development discussions and managing aspirations Compensation & Benefits
o Led the compensation surveys for Pharma organization and designed the salary range for all associates
o Successfully launched online salary planning ‘eComp’ tool and designed the ‘Total Reward Statement’ across divisions and entities
o Handled all policy changes in Pharma and aligning all new policy launches cross divisionally o Integration Champion (M&As – GSK/ Novartis – Oncology, Animal Health Care, OTC and ALCON integration) Campus Engagement Lead
o Built a leadership pipeline through robust campus programs and branding to position Novartis as an attractive destination for young talent willing to grow; designed and launched Case Study competition “UNLEASH” across top 10 MBA colleges in India
o Led Novartis summer internship program by managing hiring, program structure, review and final selection

CONSULTANT TOTAL REWARDS Johnson & Johnson | Apr’11 - Mar’14
▪ Handled in Total Reward activities including compensation, benefits, perquisite, and allowance programs/policies for J&J in India across the business lines of Consumer, Medical devices and diagnostics and Pharmaceuticals.
▪ Led the design and maintenance of Salary structures, Policies, Bonus & Long-Term Investment targets (assessing impact of market movements) for J&J in India, Singapore, Malaysia and Vietnam across Consumer, Pharma and Medical Device companies.
▪ Led downsizings and divestitures (severance pay, organization re-design, etc.); led the integration of policy and compensation assessment and design during mergers and acquisitions as well as with internal reorganizations’ (DePuy- Synthes being one of the public deals)

ASSISTANT VICE PRESIDENT - HUMAN RESOURCES Credit Suisse Securities India Pvt. Ltd. | Apr’08 – Apr’11
▪ Led all HR activities for Private Banking (PB) & Asset Management in India while successfully setting up PB India (Mumbai and New Delhi) to ensure the right talent with the right culture and organization fit
▪ Provide HR advisory and transactional support in the areas of recruitment, employee relations, performance management, international assignments, compensation, promotion, Human Capital Portfolio Management, benefits and all other HR processes and policies
▪ Ideated and implemented end- to- end People processes and products in the business in a consistent manner to ensure compliance with all appropriate local laws and regulations
▪ Supported EMEA PB team in the implantation of the annual HR strategy while assisting in maintaining appropriate risk and control standards
▪ Assisted managers on performance and conflict resolutions, training need analysis and organizing training for employees
▪ Facilitated and supported interpretation of employee engagement survey, focus groups and implementation of actions
▪ Additional Role - HR Business Partner for Investment Banking division (Capital Markets, Private Equity, Shared Services, and NBFC)
o Oversaw the hiring of MDs, Directors; compensation realignment; performance management & campus hiring
o Initiated Diversity & Inclusion, Philanthropy missions for Credit Suisse India on a franchise level o Introduced the Flexi Compensation Scheme at a franchise level

MANAGER - COMPENSATION & BENEFITS Citigroup India | Mar’06 – Mar’08
▪ Directed the migration of 1500+ employees from E-serve (Citigroup’s BPO) to Citibank N.A
▪ Spearheaded all compensation and benefits initiatives for Citibank N.A India (retail bank), Citi phone (24/7 call center), CitiFinancial India Ltd and for CMFL (Joint venture between Citibank India and Maruti Udyog Ltd.)
▪ Oversaw the design and launch of various sales incentive plans for the sales workforce
▪ Handled the day to day management of the payouts and monitored the report / metric generation of the incentives
▪ Monitored the wage pay-mix against financial & operational budgets and the market to ensure market competitiveness & internal parity
▪ Worked on the deployment of rationalization / monetization of benefits in the bank
▪ Liaised with cross functional vendors for market surveys while leading most of the group companies including Citi Global Markets, Citibank, CitiFinancial, HLL commissioned survey

EXECUTIVE - CAREER, COMPENSATION & PERFORMANCE MANAGEMENT Tata Consultancy Services | May’04 – Mar’06
▪ Handpicked for onsite work at Chicago, Seattle, New York for effective rewards & compensation management; single handedly oversaw the strategy for package optimization having minimum allowances for techies
▪ Interfaced with a cross functional team to design the long term incentive plan for India’s biggest IPO of TCS
▪ Modelled and computed company-wide variable allowances based on EVA generated
▪ Analysed wage bill vs. revenue vs. budgets, revenue per employee, overseas allowances and ways to smoothen wage bill burden.
▪ Delivered team related inputs for analyst reports including remuneration reports for listed company
▪ Assisted with integration of policy and compensation during mergers / insourcing from other Tata group companies (Voltas SAP team and Tata Infotech Ltd. being the public deals)
▪ Spearheaded the design & administration of schemes for Employee Stock Option, and Cash Grant Scheme during TCS IPO.
▪ Built pricing models for contract negotiations while initiating process enhancements in the following areas: o International compensation- customization as per local country practices.
o Measuring and reducing time in handling queries.
o Movement of TCS USA payroll to SAP payroll.

Specialties: Delivering expert consulting to client groups to enable people and culture transformation by using knowledge of market practices and legislation, a-tuned to business needs while maintaining a competitive edge and continuously improve employee value proposition.

Certified MBTI Practitioner (by Asian Psychological Association)

Certified Coach for Life and Leadership by Peter Reding, Coach for Life, USA

Certified PROSCI Practitioner(Change management)

Certified #IamRemarkable from Google